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The Low Income Home Energy Assistance Program (LIHEAP), more commonly known as the Fuel Assistance Program, provides low income households with help in paying heating bills.

AM I ELIGIBLE TO RECEIVE FUEL ASSISTANCE ?
Eligibility is based on gross income, household size, and vulnerability to heating costs. Fuel Assistance can assist with any primary heat type: oil, natural gas, electricity, propane, kerosene, wood or coal.

Also, if you are living in nonsubsidized housing and your heat is included in your rent, fuel assistance can reimburse you for a portion of your rent.

If you are renting an apartment that is subsidized and the cost of heat is included in your rent, you may not be eligible for the fuel assistance program; however, you may wish to apply to be enrolled in a Massachusetts utility discount program strictly based on income. In Massachusetts, the eligible income guidelines extend to households with incomes up to 200% of the Federal Poverty Level.  

Find out if you meet the Federal Income Guidelines

HOW DO I APPLY ?
Bring the following 3 types of information to a staffed SSCAC Intake Site :

Proof of income for the most recent 30 days for all household members 18 years of age and older.  

Examples:

  • Wages - provide 4 consecutive paystubs for the most recent 30 days
  • Fixed Income - copy of most recent check or printout from the source
  • Child support - copies of canceled checks or court order, or stubs from the Department of Revenue
  • Unemployment - two recent consecutive stubs showing 4 weeks of income
  • Self employed - copy of prior year's entire tax package including all schedules

Proof of identity - one of the following documents:

  • Driver's license
  • Social Security card
  • Paystub with Social Security Number
  • State I.D. card   

Proof of street address - one of the following documents: 

  • Driver's license - if it matches the address on the application
  • Current bill - gas, telephone, electric or cable bill as long as it shows your street address (not post office box)
  • Current lease  

WHERE DO I APPLY ?
SSCAC, Inc. provides fuel assistance to residents of 38 South Shore and Cape and Islands towns.

If you have never applied for Fuel Assistance through South Shore Community Action Council, Inc., or one of our many outreach sites, you must apply in person.  

Find an outreach location to file your application

HOW DOES IT WORK?

Typically the program runs from November 1 until April 30 every year. Once your application is approved, both you and your primary heating company (vendor) receive a written notification from SSCAC indicating the amount you have been approved for.

This amount is not guaranteed, but is based upon funding availability. After your household has been determined eligible, the vendor will send bills to SSCAC for your usage up to your eligibility amount as you receive deliveries or utility bills. Although payment of these bills is dependent upon funding availability, SSCAC will make every effort to pay your bills up to your eligibility amount. Payments are made directly to the heating vendor.

HOW DO I CHECK THE STATUS OF MY APPLICATION?

You can call our automated interactive voice retrieval telephone system at 508-746-6707 24 hours/day, 365 days/year. This system will explain how the program works; what the eligibility guidelines are; and the status of your application including any payments made.

WHAT ELSE DO I NEED TO KNOW?

Fuel assistance eligibility also entitles clients to certain other free conservation services through SSCAC LINK to Conservation Programs (Weatherization, AMPS, HEARTWAP) as well as discounts on monthly utility bills through participating utility companies.

Discounts are offered by Verizon, Nstar Gas and Electric, Keyspan Gas,Massachusetts Electric and Bay State Gas. SSCAC sends a list of all newly approved clients to the above companies each month.

 

Important Links

AMPS Programs
   
Weatherization
   
HeartWap
   
How do I apply?
   
How does it work?
   
Contact Locations

 

 

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