Intake Specialist-Home Energy Programs
71 Obery Street, Plymouth MA
South Shore Community Action Council - a private non-profit working to meet our mission on the South Shore, Wareham, Cape Cod, and Islands - seeks a part-time Intake Specialist in our Mashpee office. 21 hours per week, length of position dependent upon federal funding. No benefits apply, other than scheduled holidays, and the MA state sick leave law.
POSITION: 21 Hours Per Week
Core Responsibilities:
Assist clients in applying for the Home Energy Assistance Program (HEAP) via a computerized intake process. Computer experience is required. Attention to detail is imperative, and the ability to adapt & follow federal regulations. Ability to communicate with a diversified client base in a skilled and compassionate manner.
Core Qualifications:
A high school diploma, GED, or HISET is required. MS Office knowledge, excellent customer service, and organizational skills. Valid MA driver’s license in good standing. Strong computer systems management skills. Familiarity with, or ability to adapt and learn, Federal program guidelines, regulations, and the demonstrated ability to deal effectively with the clientele we serve, and the social service community we interact with.
Minimum Requirements for employment:
· Positions are open until a suitable candidate is found.
· Date of posting 9/12/25 deadline to apply 9/30/25.
· Valid MA state driver’s license.
· Must be at least 18 years of age.
· Must speak and understand English.
Retention Bonus:
Competitive Pay, excellent employee benefits package, and teamwork environment. Employee retention new hire sign-on bonus $1000 (taxable) incentive is available after 90 successful consecutive days of employment, newly hired_ _employees only.
SSCAC, Inc. is an EEO/ADA Employer | Promoting Diversity in the Workplace
Great teamwork environment!
Please submit a cover letter, resume, and job application online. In-house candidates must apply with a minimum of a cover letter & resume.
USPS Mail Directly To:
SSCAC, Inc.
Human Resources
71 Obery Street
Plymouth MA 02360
Email Directly To: