Consumer Aid
Our Consumer Aid program provides education and mediation as an alternative to court resolution of consumer complaints.
The office is staffed by mediators trained in complaint resolution and consumer rights. It is not staffed by attorneys and therefore no legal advice or representation can be provided. SSCAC's Consumer Aid program is funded by, and works in cooperation with the MA Attorney General's Office. To file a consumer complaint directly with the AG's office, click this link: Commonwealth of Massachusetts Department of the Attorney General.
For information about SSCAC's Consumer Aid program,
call
(508) 747-7575 x6226
Consumer Aid Helpful Links
- Know Your Shopping Rights Before You Walk Into That Store
- How To Protect Yourself Online
- Understanding The Sales Tax Laws
- Were You Billed For a Product or Service Incorrectly? Tips To Having It Corrected
- What Happens When the Store Prices Items Wrong in the Store
- Know What Warranties Are and How They Apply to You
- Refund and Return Policies
- Item Delivery Laws
- Concerned About Safety Recalls
- Considering Buying a Car, Truck or SUV? Know the Laws that Affect You
- Attorney General's Guide to Landlord/Tenant Rights